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The Health Sciences Authority (HSA) in Singapore has implemented a post-market surveillance program to monitor the quality, safety, and efficacy of therapeutic products. A key component is managing product defects, which manufacturers, importers, or suppliers are required to report to the HSA. This video tutorial outlines the requirements and processes for reporting defects and initiating product recalls. Defects may occur during manufacturing, storage, or handling, and it is crucial to report these, particularly if they impact safety, quality, or efficacy. Timely reporting helps identify issues affecting users and ensures measures are taken to protect public health.