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Edit Patient Satisfaction Survey

Edit Patient Satisfaction Survey

Aug 6th, 2022

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How to Edit Patient Satisfaction Survey

4.8 out of 5

34 votes

Hospitals are mandated to distribute patient satisfaction surveys as part of the Affordable Care Act. These surveys gather data on patients’ perspectives of care, enabling objective comparisons across hospitals on key consumer-related topics. The results can help hospitals improve care quality, enhance accountability, and promote transparency, as they can be reported publicly. Financially, better Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores lead to higher reimbursements. An all-in approach is needed to boost HCAHPS scores by focusing on improving internal quality initiatives, emphasizing that everyone interacting with patients plays a vital role in this effort.

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