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hello everyone and uh welcome to our webinar today today were going to talk about a new years resolution for 2022 uh improving the patient experience my name is scott everett im the vice president of healthcare solutions with practical data solutions and im joined today by our ceo russell hendrickson welcome russell thanks scott and thank you everybody for joining us today its great to have you here and we work to help our clients get the right information and be able to visualize that present it and really manage their performance on their data so for those of you who joined us for last months webinar we talked a little bit about blending data and the ability to take data from like the financial system and the scheduling system to blend it to data together to tell the whole story and one of the things that we felt was important to blend in as well was data from the patient satisfaction surveys that you may be getting again just to really get a full picture of whats going on wit