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[Music] okay here we go so its a real pleasure to be here theres been a lot of great sessions today and im happy to have uh nothing against the us or apac but its nice to have an event thats actually in the local emea times so thats also quite a thrill so if you happen to catch richs uh session this morning with the opening session its almost uncanny as though he and i connected and kind of aligned on our discussion because really richs strategy and some of the examples he gave was a great preview for what im going to talk about so essentially im going to take what rich is talking about and im going to give you a more of a deep dive on what were doing at st in a real specific example of how to actually take survey feedback in a community act on that feedback and then how can you actually show that you made a difference so here we go so quickly im not going to read all this but you know first who is st microelectronics we make small electronic parts so microprocessors etc