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hello in this video Im going to show you how to make an online maintenance request in your tenant portal at Proctor were calm the easiest way to get access to your tenant portal is to go to our official website NorCal p.m. comm once on the front page youre gonna want to highlight the tenants tab and then click the tenant portal sub tab this webpage will have a big red button that says login now so were going to take this link and get to our tenant portal login this is your direct access login page so we highly suggest that you bookmark or remember this link on the top we also suggest you click remember me to make logging in easier after youve entered your information if you dont remember your password simply click the forgot password link and a reset link will be sent to the email on file after that we can click login and well get into the tenant portal to make a manger maintenance request youre going to want to go to this left tab here that says maintenance in the maintenance