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good morning and welcome to this presentation everyone my name is archbitella im a functional consultant with western computer and i will be covering todays presentation so you can see im within dynamics 365 and lets drive straight in so you can see that within modules we have one called asset management now im going to become our maintenance request manager and so i come in in the morning and i say you know what lets go look have any maintenance request been put in so i can click on this tab here maintenance requests with work orders created since yesterday this is with work orders i want to look at ones that dont necessarily have work orders and so i can see here this one doesnt have a work order and im like oh someones put in a new maintenance request let me open this up and take a look aaron knife is leaking started by roosh heres sign notes i like okay this seems kind of serious and so at this point you have to make a decision so you click this update maintenance reques