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To add a customized message to a receipt in QuickBooks Point of Sale (POS), first ensure you are logged in as the system administrator. In POS 2013 (multi-store), this process also applies to Pro and Basic versions. Access the file menu, scroll to Preferences, and select Company. Scroll down to Sales and choose the Receipt Message tab. Create your message in a Microsoft Word document, copy it, and paste it into the custom message box in POS. After saving, your message will be included in the receipts. You can then make a sale and preview the receipt to confirm that the new message appears as intended.