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now i will show you how to show catalog item variables on notification using email script first i have created one catalog item in that i have two variables one is requester name and another one is state state is a select box type and requester name is the reference type question is nothing but label and here name is nothing but back-end value or value now come to notification here i created one notification this notification will run only on this catalog item only here i put condition as item is custom catalog item one because because we here we are selecting requested item if we didnt give any condition here it will run every time like whenever the request is created this notification will trigger but we want this notification will be trigger only this condition is met and select your condition as per your requirement and now come to what it will contain here i given as subject and here message html means this is a body body of the notification if i given something like notification