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- This is Dan Whitney with the Whitney Law Firm in Towson, Maryland. You found this video because youre trying to figure out what to do when the car dealership refuses to cancel the warranty. So Ive been a lawyer for about 10 years. Part of my practice is suing car dealerships, I sue them for a lot of different reasons including when they refuse to cancel the warranty. So the first step is how did the warranty get purchased? Did the customer actually want to buy the warranty or were they deceived into thinking that they had to buy the warranty? Plenty of people want to buy warranties or vehicle service contracts or other aftermarket products that you have the right to cancel later. Other times the car dealership will tell a customer that in order for financing to be approved, they are required to purchase the warranty, vehicle service contract prepaid maintenance, gap insurance, whatever it is as a term of the financing approval. What theyll say is the bank wants you to protect your
