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[Music] did you know 82 percent of consumers in the u.s stop doing business with the brand because of poor customer service that shows the significance of customer delight at every business touch point poor customer satisfaction can have a huge impact on the health of your business you lose your existing customers your sales drop and your employees morale comes down now how do you ensure that your customers are satisfied with your brand offerings the answer lies in collecting feedback at every point of your customer's journey that's exactly what a customer satisfaction survey does let's quickly understand how you can create beautiful customer satisfaction surveys and start collecting actionable feedback in minutes real quick proprof's survey maker lets you create online surveys you can make different types of surveys customize tons of settings and get reports proprofs is the world's most versatile survey tool that lets you ask any question any way you want sometimes it's easier to sta...