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okay the purpose of this video is just to talk about the format of your hardship letter to give you the best shot at getting it quickly through the financial hardship verification review process and so just a quick word here the we talked about this in the other video with the general hardship information but with your hardship letter you're trying to just quickly have the bank processor or negotiator look at your letter understand that you had a genuine financial hardship they want to understand that that financial hardship is related to the reason why you defaulted and you want them to just kind of push you through to the next phase and so these are kind of just formatting tips to help you get through that phase number one one page maximum do not send a multiple page hardship letter i never send a hardship letter that even takes up a full page what you have to understand is the lender representatives have multiple files on their plate um they don't sit down carefully and you know un...