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This session explores how Dynamics has aided insurance customers in transitioning from paper files to electronic document management. Many face challenges with managing paperwork, such as invoices, policy documents, endorsements, claims, and reports. Physical file storage is time-consuming and space-consuming, with documents often lacking effective control. Microsoft SharePoint offers a solution by storing electronic documents, scaling up for large volumes, and integrating well with Microsoft's other products. The latest version, SharePoint 2013, is faster and more user-friendly, but the concepts discussed apply to SharePoint 2010 as well.