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sometimes your customer support can only be as good as the tools you use the right customer support tools can boost your support team operations and efficiency we are moment and today we will review some of the must have customer support tools for any support team number one live chat live chats are key to providing great customer support nowadays adding a live chat to your website can be great for both your team and your users after all users love live chat for its speed and convenience it has quickly become the preferred method for users to contact businesses on top of that a live chat can docHubly increase the efficiency of your support team it can reduce wait times resolution times and more and dont forget live chat can also be used as a sales channel boosting your customer revenue through customer support want to get started with live chat watch our video on how to add a live chat to your website in under two minutes just click on the card that is on the screen right now nu