COVID forever altered how businesses view their internal protocols and procedures. It impacted enterprises of all sizes and sectors, posing new challenges for staying connected. The pandemic showed that all businesses need to integrate digital tools into daily routines. They became crucial for far more than hybrid working models.
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Customer support tools are crucial for a support team's efficiency. Live chat is a top tool for providing great customer support. It is fast, convenient, and preferred by users for contacting businesses. Live chat can improve support team efficiency by reducing wait and resolution times. It can also be used as a sales channel to boost revenue. Watch a tutorial video on adding live chat to your website quickly.
