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To request a transaction refund from Synchrony Bank, follow these steps: Use the provided template to create your document. Access the document form via the link in the description. Begin by filling in your first and last name at the top, followed by your current address (matching your ID). Enter the document date and your account number. In the table, list all transactions you're disputing. For example, if you have one transaction to dispute, write the online service's name, transaction date, and amount (e.g., January 1, 2020, $100). Finally, scroll to the end of the document to enter the total disputed amount again and sign off with "Best regards."