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Data is essential for effective marketing campaigns and enhancing customer satisfaction. A Gartner survey indicates that nearly 80% of growth-oriented organizations utilize customer surveys to gather experience data. Survey tools enable teams to test products, evaluate marketing effectiveness, and gauge user sentiment. This guide reviews the best survey software for creating surveys, polls, quizzes, and web forms to gather feedback and conduct market research. The first highlighted tool is Survey Sparrow, an omni-channel experience management platform trusted by over 100,000 businesses in 149 countries. It offers mobile-friendly customer and employee experience tools, including MPS, offline chat, and various survey types.