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In this tutorial by Richard Ross from accesslearningzone.com, viewers will learn how to enhance a free customer template by adding a sub form for tracking customer interactions. The video includes a bonus segment that teaches how to create a status box on the main menu, which displays messages when a button is clicked—demonstrating the "Hello World" message. This feature can be customized for various message types. The tutorial addresses a question from Brandon, a silver member, who inquires about tracking contacts using the template, highlighting the template's effectiveness for new users.
