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Diplomacy Dojo with Dr Anne Hsu. Do you struggle giving feedback to employees or colleagues? Would you like to know how to give corrective feedback in a way thats supportive? Im going to show you how to consistently transform feedback from things that sound vague and judgmental such as, You came across really dismissive and arrogant when answering questions. to things that are specific and supportive such as, I think itll help people connect with your work if you maintained eye contact and elaborated for longer when answering questions. Im going to give you the three key steps along with many examples that will allow you to give useful feedback that improves performance while building trust with your team. The first step is to use non-judgmental language to describe their behavior. We all have part of our brain thats on alert for detecting social threat. Its the same part of the brain that detects physical danger. When we think were being judged
