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In this video, Jay explains the concept of a cease and desist letter, outlining what it is, how to send it, and what to include in the letter. He shares insights from his extensive 15-year experience in the debt collection industry, encompassing various roles from skip tracing to legal management and ownership of two collection agencies. Jay invites viewers to engage by asking questions in the comments, promising to respond. He emphasizes that a cease and desist letter serves as a formal request to halt communication from a debt collection agency. Stay tuned for a bonus at the end, where Jay will provide a free template as an example.