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In this video, Jay explains cease and desist letters, covering their definition, creation, and key components. He discusses their purpose in stopping debt collection agencies from further contact. With over 15 years of experience in the debt collection industry, Jay has held various roles including skip tracing, collecting, and management, and has owned two debt collection agencies. He invites viewers to ask questions in the comments for personalized answers. Additionally, he promises a bonus at the end of the video, offering a free template for crafting a cease and desist letter. Jay aims to be a reliable resource for understanding debt-related issues.