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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He will also elaborate on the letter's purpose and provide a free template as a bonus at the end of the video. With over 15 years of experience in the debt collection industry, Jay has done various roles, including skip tracing and legal work, and has owned two debt collection agencies. He aims to be a resource for viewers with questions about debt and encourages them to leave comments for further assistance. He starts by defining a cease and desist letter as a request to halt communications from a debt collection agency.