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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include in the letter. He emphasizes the purpose of these letters, which is to instruct debt collection agencies to stop their collection efforts. Jay draws on his 15 years of experience in the debt collection industry, including roles in skip tracing, collections, legal departments, and management, as well as owning two debt collection agencies. He invites viewers to ask questions in the comments, promising to respond. Additionally, Jay teases a bonus at the end of the video: a free template for a cease and desist letter.