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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He emphasizes the purpose of these letters, which is to request that a debt collection agency stop their efforts. Jay draws on his extensive experience in the debt collection industry, including skip tracing, collections, and legal management, along with owning two debt collection agencies. He invites viewers to ask questions in the comments and promises to respond. Additionally, he offers a bonus at the end of the video: a free template for a cease and desist letter.