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In this video, Jay explains the concept of a cease and desist letter, detailing its purpose, how to send it, and what to include. He draws on his extensive experience in the debt collection industry, having worked in various roles for over 15 years, and offers personal insights into the process. Jay encourages viewers to ask questions in the comments, promising to respond. He mentions that the video will provide a free template for a cease and desist letter as a bonus at the end, while also emphasizing that the letter serves to formally request a debt collection agency to stop their actions.