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hi everybody in this lesson im going to show you 36 really great english phrases for professional customer service the lesson is perfect for you if you work in a call center or if you ever need to deal with customers on the phone and some of the most useful phrases youll learn in this lesson will help you to deal with complaints and angry customers but first we look at answering the call and greeting the customer one of the simplest and most professional ways to answer the phone is to say hello followed by your company name this is followed by your name from customer service how can i help you today for example hello english for professionals this is derek from customer service how can i help you today or hello thank you for calling english for professionals this is derek from customer service speaking what can i help you with today now we dont always get a positive response when we answer the call and greet the customer sometimes they have a problem that they want to tell us about
