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In this video, Jay discusses the topic of cease and desist letters, explaining what they are, how to send them, and what to include in the letter. He covers the purpose of these letters and promises a free template example at the end. Jay introduces himself as an experienced professional in the debt collection industry with over 15 years of experience in various roles, including ownership of two debt collection agencies. He aims to provide valuable guidance and encourage viewers to ask questions in the comments, assuring them he will respond. The key point discussed is that a cease and desist letter is used to instruct a debt collection agency to stop their actions.
