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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He shares his experience in the debt collection industry over the past 15 years, including roles in skip tracing, collections, legal departments, and agency ownership. Jay aims to provide guidance on debt-related questions and encourages viewers to comment with any inquiries. He highlights that a cease and desist letter serves as a formal request to halt communication from a debt collection agency. Additionally, Jay promises a bonus template for a cease and desist letter towards the end of the video.