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to get started we want to make sure that we navigate over to the account that we are modifying in my example i just have a test patient named harris smith and what i want to do for this specific patient is edit the insurance payment that has been attached if i want to go ahead and modify the payment right now by double clicking into the check and deleting it it will not allow me to do so because this payment is currently attached to a deposit so what were going to go ahead and do is first add a note to the account to mention that were going to go ahead and modify or correct this payment and theres two different ways you can do so number one you can click on com log on the top left of the software and then add your note here you can either do it through the comm log so it gets added to the communications log for this patient or you can also double click onto the insurance claim and add a claim node at the very bottom right side if you have attached an eob or scanned an eob into your