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In this video, Jay explains the concept of a cease and desist letter, detailing its purpose, how to send one, and what to include in the letter. He draws on over 15 years of experience in the debt collection industry, including roles in skip tracing, collections, legal departments, and management, as well as owning two debt collection agencies. Jay also invites viewers to ask questions in the comments. He emphasizes that a cease and desist letter is essentially a request to stop communication from a debt collection agency. Viewers are encouraged to stay until the end for a bonus—an actual template for a cease and desist letter.