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hello and welcome to hubspot tutorials by webdue i am mike your guide and friend and our todays tutorial is about how to delete contacts who have mark your marketing emails as spam and hubspot to remove contacts who marked one of your emails as spam you must first export the associated contacts then re-import them as a static list to delete first export a list of the contacts who marked one of your marketing emails as spam in your hubspot account navigate to marketing in the drop down and click email go to the left sidebar menu under email tools click the email bounce tools in the drop down menu then select export on subscribes and bounces review the email address set to receive the export file in the dialog box click the cross next to unsubscribed contacts and then cross next to bounce contacts to exclude them from the contacts to export then click export youll receive an email with a download link to the export file which will include a single column labeled portal spam report this
