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In any organisation, IT service delivery depends on a range of assets. And without a clear understanding of these assets, effective service management is nearly impossible. The Freshservice Asset management module comes equipped with everything you need to stay on top of your IT assets. Lets take a look. Freshservice makes asset tracking effortless with its own network discovery application the Discovery Probe. You can download the Probe by going to the Admin console of your Freshservice account and clicking on Discovery. Once you it on a computer, it scans the network for other computers and network devices. It populates all the scanned CIs in the Freshservice CMDB. Discovery Probe also lets you deploy an application called Freshservice Agent on these individual machines. What the Agent does, is let you bypass firewalls and other obstructions for more consistent tracking. It also sends out real time updates to the CMDB if it detects a change in the host machine. The CMDB lets yo