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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He offers insights based on his 15 years of experience in the debt collection industry, including roles in skip tracing, collection, legal, and management, as well as owning two agencies. Jay encourages viewers to stay tuned for a bonus: a free template for a cease and desist letter. He invites questions from the audience, promising to respond and assist viewers with their debt-related inquiries. The main focus is on understanding the purpose and use of a cease and desist letter to halt collection efforts.