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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He highlights the purpose of such letters, which is to stop debt collection agencies from further contact. Jay, with over 15 years in the debt collection industry, shares his extensive experience, including roles in skip tracing, collecting, legal work, and management, as well as owning two debt collection agencies. He invites viewers to ask questions in the comments, assuring that he will respond. At the end of the video, he offers a bonus by providing a free template for a cease and desist letter.