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[Music] thank you for joining us today in our continuing series about sage 100 seam manufacturing today were going to talk about using service agreements our agenda includes topics service agreement maintenance preventive maintenance generation plus service agreement invoice generation so lets go ahead and take a look were going to start looking at service agreement maintenance so here I am in sage 100 seam lets go ahead and go the manufacturing module and under Field Service were going to take a look at service agreement maintenance so this is where you can set up agreements with your customers on maintaining equipment and things like that so Im gonna do the binoculars lookup and just select an existing service agreement for us and you can see here on the header tab we can define a start date and an end date for this particular agreement every time we build this agreement the build through date will be updated plus we have an option to specify service levels so weve defined in