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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He shares insights from his 15 years of experience in the debt collection industry, including roles in skip tracing, collections, and management, as well as owning two debt collection agencies. Jay aims to be a helpful resource for viewers with debt-related questions and encourages them to leave comments for answers. He defines a cease and desist letter as a formal request to halt communication from a debt collection agency. At the end of the video, Jay promises a bonus: a free template for a cease and desist letter.