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In this video, Jay discusses cease and desist letters, explaining their purpose, how to send one, and what to include. He shares his extensive experience in the debt collection industry, highlighting his background in skip tracing, collections, and management, as well as owning two debt collection agencies. Jay aims to provide viewers with answers to their debt-related inquiries and promises to respond to questions in the comments. A cease and desist letter is essentially a request for a debt collection agency to stop their collection efforts. Jay also mentions that a free template will be provided at the end of the video.