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In this video, Jay discusses the purpose and components of a cease and desist letter, which is used to instruct a debt collection agency to stop its actions. He outlines how to properly send the letter and what essential information to include. With over 15 years of experience in debt collection, including various roles and ownership of two agencies, Jay positions himself as a knowledgeable resource for viewers seeking assistance in this area. He encourages viewers to stay until the end for a bonus: a free template for a cease and desist letter. Jay invites viewers to ask questions in the comments, promising to respond to them.