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In this video, Jay discusses cease and desist letters, including their definition, purpose, and how to send one. He shares insights from his 15 years in the debt collection industry, covering roles in skip tracing, collections, legal departments, and management, as well as owning two debt collection agencies. Jay emphasizes that a cease and desist letter is a tool to halt communication from a debt collection agency. He invites viewers to ask questions in the comments and promises to respond. Additionally, he offers a bonus at the end of the video: a free template for a cease and desist letter.