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In this video, Jay discusses cease and desist letters, detailing what they are, how to send them, and what to include in the letter. He explains the purpose of these letters, which is to request that a debt collection agency halt their collection efforts. With 15 years of experience in the debt collection industry, including roles in skip tracing, legal, and management, Jay aims to provide valuable insights and answers to viewers' questions about debt. He also promises a bonus by offering a free template for a cease and desist letter at the end of the video. Viewers are encouraged to leave their questions in the comments for Jay to address.