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In this episode of mcChat, the tutorial discusses how to retrieve and delete Contacts in Salesforce Marketing Cloud. While the platform provides system data views for subscriber and journey data, it lacks a data view specifically for Contacts. There are various scenarios necessitating the retrieval of filtered records from the All Contacts list, such as compliance with data regulations or managing Contact counts for billing purposes. To delete Contacts, users can initiate the process from the All Contacts page in Contact Builder if they have a Data Extension with records to be removed. Additionally, a tip is provided for creating a filtered list of Contacts for easy deletion from the All Contacts page.
