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In this video, Jay discusses cease and desist letters, explaining their purpose, how to send them, and what to include. He shares his extensive experience in the debt collection industry, spanning over 15 years, where he has handled various roles, including skip tracing and management, and even owned two debt collection agencies. He encourages viewers to stay until the end for a bonus, providing a free template example of a cease and desist letter. Jay invites viewers to ask questions in the comments, aiming to be a reliable resource for their debt-related inquiries. A cease and desist letter is essentially a request to stop communications from a debt collection agency.