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In this video, Jay explains the concept of a cease and desist letter, detailing its purpose, how to send it, and what to include. He shares his extensive experience in the debt collection industry, having worked in various roles and owned two debt collection agencies over 15 years. Jay emphasizes that a cease and desist letter is intended to halt communication from a debt collection agency. He encourages viewers to stay tuned for a bonus at the end—a free template for a cease and desist letter. Viewers are invited to ask questions in the comments, with Jay promising to provide answers.