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In this video, Jay discusses the purpose and process of a cease and desist letter, which is a formal request to halt communication from a debt collection agency. He plans to explain what to include in the letter and how to send it, outlining its functions. Jay also shares his extensive experience in the debt collection industry, having worked in various roles, including skip tracing and management, and owning two debt collection agencies. He encourages viewers to ask questions in the comments, promising to respond. Additionally, viewers are invited to stay until the end for a bonus template for a cease and desist letter.