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In this video, Jay discusses cease and desist letters, explaining their purpose, how to send them, and what to include. He emphasizes the importance of understanding what a cease and desist letter is—it serves to halt communication from a debt collection agency. Jay shares his extensive experience in the debt collection industry, including roles in skip tracing, collections, and legal work, having owned two collection agencies. He encourages viewers to ask questions in the comments, promising to provide answers. At the end of the video, he offers a bonus template for a cease and desist letter.