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In this video tutorial, Jay discusses cease and desist letters, explaining their purpose, how to send them, and what to include. A cease and desist letter is designed to stop a debt collection agency from pursuing debt collection efforts. Jay, who has over 15 years of experience in the debt collection industry, shares his expertise and invites viewers to ask questions in the comments. He also promises a bonus at the end of the video—a free template for a cease and desist letter. Viewers are encouraged to stay tuned for practical advice based on Jay's extensive background in debt collection, including skip tracing and management roles in various agencies.