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hi Im Ashley senior clinical advisor at care Patron and Im here to help guide you through patient satisfaction surveys what is a patient satisfaction survey a patient satisfaction survey is a tool Healthcare professionals use to gather information about Patient Care Quality the survey asks patients to rate aspects of their Healthcare experience including quality of care theyre received the healthcare providers communication and professionalism as well as the facilities overall quality the results allow Healthcare professionals to identify areas of weakness to improve the quality of care and treatment outcomes clinicians can make more informed decisions and resolve issues such as long wait times or communication and inadequate facilities the surveys are highly flexible and can be used five positions nurses and healthcare providers patient satisfaction surveys the first step is to fill in all of the relevant patient information youll then need to write each dimension on a scale from