Delete Amount Field from the Directors' Resolution and eSign it in minutes

Aug 6th, 2022
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How to Delete Amount Field from the Directors' Resolution

4.9 out of 5
20 votes

now you have the ability to and remove fields on the case resolution form and what youre looking at here is actually the service configuration settings so to enable this feature an admin would just need to go into the customer service of app and then enable it in the service configuration settings so once you do that you can see highlighted in red here Ive got a drop-down box there where Ive Ive switched from the standard dialog box to the customizable dialog box now what thats going to do is thats going to grab my form where Ive basically gone in and added a couple different fields or removed a couple different fields that I might think are a better fit for my particular company on the case resolution form so great new feature that is available and once you as a you know stated as an administrator go in and enable this and have it configured that would be the go-to window that would pop up for case resolution

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Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.
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Navigate to Jira Settings Resolutions (Or type GG and resolutions) and check if there is a resolution called Unresolved. Let us know if this is the problem you are facing. It was transitioned from the start state to a second To Do state, then a third In Progress state.
To unpin a field, hover over the pin icon and select it the same way you pinned it. You cant pin fields from marketplace apps.
Solution Go to the project settings Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;
The Resolution field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.
JIRA doesnt allow you to lock fields. The work around is to put the field on a transition screen for a transition with a condition of a particular project role. Then put the field ONLY on the view screen. Put the transition anywhere you want to be able to change the field.
In the sidebar, select Screens to open the View screens page, which lists all screens that have been defined in Jira. Select the Edit link next to the appropriate screen. You will now be directed to the Edit screen page where you can edit the name and/or description of the Screen.
Hide or show a field in Jira If you no longer want to expose a field through Jiras user interface, select the Hide link associated with that field. You can make this field visible again at any time by selecting the Show link.
As a Jira administrator, you can configure the default field configuration to make specific fields required or hidden based on the needs of your team.To do so: Select Issues. In the Fields section, select Field configurations. Select Edit or Delete next to the field configuration you wish to update.

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