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okay lets get started so in this video were going to review how to delete a received payment that has been deposited in QuickBooks online so if you try to delete a received payment that has been deposited youre going to receive an error message so lets get started lets go to sales and customers Im gonna Im gonna select Amys bird sanctuary as an example youre going to select a customer that you want to deal with Im going to open the payment so here I have a receive payment and if I go to more and delete yes Im going to receive this error message so what we want to do is review the deposit if you see underneath the name it says deposit amount of 220 was deposited on X date click on the date and now we have the deposit that the receipt payment is linked to so we have two options once we get here number one you can unselect it and because this is the amount that we want to work on and as you can see it reduces the amount from 868 to 648. now if you have to correct multiples I wo