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[Music] welcome to availability training for outpatient claims cms 1500 when you log into availity click on claims and payments and then professional claim choose your organization which would either be your billing agency or your client choose professional claim then select the company that you want to bill to im going to select aetna we see aetna populated at the top but youll also find other frequently used insurance companies in the drop down area if you make a mistake you can just go here and change the payer rather than going back to the claim portal screen here you have the organization name professional claim transaction type and the responsibility sequence set as primary this indicates that it is a primary payer and not a secondary whether the member has just one insurance policy or they have a second or a third youre specifying that youre billing the primary insurance company first after the claim from the primary insurance company is paid you can then resubmit the claim