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hello everyone Welcome to the Family Tree Maker support the best places for genealogy program support I hope all of you are doing well today we are back with another important video that is unable to sync with ancestry on FTM so if you are also facing sinking issues with ancestry then this video is going to be beneficial to you here we will tell you some points that you need to check if you are facing sink issues with ancestry so without wasting your time let letamp;#39;s dive into the video the first thing that you need to do is log out of your ancestry account in Family Tree Maker then restart your family tree maker and log in again to your ancestry account after this compact file through tools check whether your family tree maker is updated or not if you are using any old version then first update your family tree maker software if you are using FTM 2019 then you can get FTM 2019 update 2 4.2.2 for free contact the Ancestry customer support number and can get help if your issues is