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hi thanks for joining me to learn the steps for uploading documentation to our portal after you receive an additional documentation request or adr letter my name is tom ryan with wps government health administrators provider outdocHub and education and iamp;#39;ll be your presenter we request documentation for a variety of reasons and the best way to ensure we receive it is to upload the documentation to our website the secure section of our website commonly called the portal has a couple of options to submit documentation in response to this letter this video will focus on uploading it through medical documentation it does not cover uploading through a claim or letter search keep in mind this video only covers uploading documentation for claims that are not processed when we request the documentation in order to process your claim is called an additional documentation request or adr letter let me show you how to submit the documentation after receiving the letter open any inte